Privacy Policy

Patriot Dog Training and Behavioral Academy is a veteran owned dog training company based at 3820 W Happy Valley Rd Ste 141 PMB 476, Glendale, AZ 85310, serving Glendale and the greater Phoenix metro. This policy covers our website, including the contact form, the consultation booking flow, and the review page.

We collect what you hand us directly, plus a small amount of technical evidence that you handed it to us.

• Forms: your name, email address, phone number, and whatever you tell us about your dog, such as their name, breed, age, and the behavior story that brought you here.
• Booking: the consultation time you pick and the details you attach to it.
• Consent records: when you submit a form we record which permission boxes you ticked, the exact wording that was on screen at the time, a timestamp, the page URL, your IP address, and your browser user agent. We keep this as proof of the permission you gave, and of the permissions you declined.
• Where you came from: whether you found us through a search, a social post, an ad, or a link. This is recorded in your own browser's storage (localStorage), not in a cookie, and is attached to your inquiry only if you send one. It contains nothing that identifies you and no record of your activity anywhere else.

• Responding to your inquiry and giving you a straight assessment.
• Building the written training plan for your dog.
• Scheduling, confirming, and reminding you about consultations and sessions.
• Marketing messages, only if you ticked the optional box that asks for them.
• Keeping the consent evidence the law and the phone carriers require us to keep.

We do not sell your information. Not to anyone, not for anything.

Form and booking submissions are stored in our customer relationship management (CRM) platform, HighLevel, which processes them on our behalf so we can respond, schedule, and send confirmations and reminders. Text messages are delivered by the messaging provider behind that platform, and the site itself runs on our hosting provider. Each handles data only as needed to provide its service.

That is the whole list. We have no sister brands, no affiliates, and no partner list. We do not share your information with anyone for marketing, and we may disclose it beyond the providers above only where the law requires it.

You only receive these if you ticked the messaging box on one of our forms. Consent is never required to work with us: every form submits with the box unticked, and saying no changes nothing about how we treat you or your dog.

• Program: texts and calls from Patriot Dog Training and Behavioral Academy about your dog's training, plus occasional offers if you opted in to them.
• Frequency: marketing message frequency varies, up to 6 messages per month. Scheduling messages are sent as needed.
• Cost: message and data rates may apply. We do not charge for messages; your carrier may.
• Stopping them: reply STOP to any message. You can also call, email, or just tell us in plain words, and an opt-out on one channel stops all of them.
• Help: reply HELP, call (602) 706-8751, or email us.
• Automated and AI voice calls: where you agreed to them, calls may use an autodialer, a prerecorded message, or an AI generated voice. Every AI call names Patriot Dog Training and Behavioral Academy, says the voice is AI generated, and offers a way to opt out during the call.
• Hours: we call and text between 8am and 9pm in your local time.

We never share or sell mobile phone numbers, or text messaging opt-in data and consent, to third parties or affiliates for marketing or promotional purposes. Those details go only to the messaging provider that delivers the messages on our behalf.

We do not use tracking cookies, and we do not run analytics that identify you.

We do store two small things in your browser’s own storage, which is not a cookie and is never transmitted to anyone else: where you first arrived from (for example a search, a social post, or an ad) and where you arrived from on this visit. If you later submit a form, that arrival information rides along with your inquiry so we know which of our efforts actually reached you. It holds nothing you did not arrive with, no identifier of you, and no record of your activity on other sites. Clearing your browser storage removes it.

We keep personal information for as long as we have an active relationship with you, plus the period required for tax, accounting, and legal purposes. Consent records are kept for as long as the law requires us to be able to prove them. The site is served over HTTPS and access to the CRM is restricted to our team.

• Reply STOP to any text to stop all of them, or HELP for help.
• Email Hello@Team.PatriotDogTrainingaz.com or call (602) 706-8751 to access, correct, or delete the information we hold about you, or to end marketing contact. We respond within 30 days and may ask for enough information to verify the request is yours.
• Where Arizona or other applicable state privacy laws grant you additional rights, we honor them.

The site is meant for dog owners, not children, and is not directed to anyone under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

If we change how we handle personal information, we will update this page and its effective date. Material changes will be visible on the site before they take effect.

Questions about this policy or your data? Reach us directly, or read our Terms of Service alongside it.